BJ’s Park & Recreation Products www.bjspark.com firstname.lastname@example.org ORDER TOLL FREE: 800-392-6158 33 TERMS AND CONDITIONS BJ’s Park & Recreation Products reserves the right, in its sole and absolute discretion, to cancel or not fill any order for any reason, including, but not limited to, limitations on quantities available for purchase, errors in product pricing information, or for past due balances that may be owed. BJ’s Park & Recreation Products also reserves the right to request additional verification or information before accepting an order. BJ’s Park & Recreation Products shall offer credit terms on a case-by-case basis and may, in its sole and absolute discretion, modify such terms at any time for any reason. If you have questions regarding these terms and conditions, please contact us. DOGIPOT ® LIMITED WARRANTY DOGIPOT® warrants to the original purchaser that our DOGIPARK® brand products will be free from defects in material workmanship under normal use for a period of two (2) years from the date of purchase when installed and maintained properly. DOGIPOT® warranty does not cover defects caused by misuse, abuse, vandalism, negligence, alterations, environmental conditions, extreme weather conditions, manmade or natural disasters, lack of maintenance, improper installation, storage or handling or normal wear and tear from use. DOGIPOT® provides a limited warranty for the “Ruffcoat” and thermoplastic coat ed elements for (5) years. Before signing receipt, inspect the shipment immediately and completely. Damages or loss in transit is the responsibility of the carrier, whether visible or concealed. It is the responsibility of the recipient to ensure that the order is received both complete and without damages. Note any damages or shortages on the bill of lading. Damage reports must be filed within ten (10) days. Title to all goods passes to the customer at the time of shipment. DOGIPOT® will assist in filing claims if the freight arrangement was made by DOGIPOT® at your request. Cancellations and returns are only accepted with the approval of DOGIPOT®. No equipment shall be returned without a Return Materials Authorization which is issued by customer service. Any returned equipment must be returned in the original packaging and properly wrapped to avoid damage, or in a similar suitable condition. A restocking charge of up to 25% will be applied to all returned goods when the error is not that of DOGIPOT®. The customer is responsible for all freight charges to return any equipment. To obtain performance under this warranty, the purchaser must contact BJ’s Park & Recreation Products and report, in writing, all defects claimed and provide the product or photographs thereof. If you have questions, please contact us.